Returns & Exchanges
You may request a return or exchange within 48 hours from the date you received your order.
The item must be brand new, unworn, unwashed and free of any damage.
All original tags must be attached to the item.
The hygiene sticker must be intact and in place.
For hygiene reasons, we do not accept returns or exchanges of swimwear that has been worn, tried on without the hygiene sticker, washed or used in any way.
Return shipping costs are the customer's responsibility, both ways, unless the return is due to a defect or an error on our part — in which case we cover the shipping cost.
Defective Item
If you received a product with a manufacturing defect, please contact us within 48 hours of receiving your order and include photos of the defect. After reviewing the case, we will offer a replacement or a refund according to the circumstances and applicable law.
Refunds
Once your return is approved and the item has been received at our warehouse, your refund will be processed using the original payment method. Please note that the refund may take place according to your credit card company or payment provider's processing times.